| www.michigan.gov (To Print use your browser's print function) |
June 27, 2007 | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Complaint Reasons by Coverage Type for Bankers Life And Casualty Company | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 7 | 13% | 6 | 0 | 0 | 0 | 1 | 0 | ||||||||||||||
| Marketing & Sales | 16 | 31% | 3 | 7 | 0 | 0 | 6 | 0 | ||||||||||||||
| Other | 1 | 02% | 0 | 0 | 0 | 0 | 0 | 1 | ||||||||||||||
| Customer Service | 26 | 50% | 19 | 2 | 0 | 0 | 5 | 0 | ||||||||||||||
| Underwriting | 2 | 04% | 2 | 0 | 0 | 0 | 0 | 0 | ||||||||||||||
| Total: | 52 | 30 | 9 | 0 | 0 | 12 | 1 | |||||||||||||||
| Mailing Address | Contact Person | |||||||||||||||||||||
| 222 MERCHANDISE MART PLAZA | JAMES M CRAFTON | |||||||||||||||||||||
| CHICAGO, IL 60654 | Toll Free Number: | None | ||||||||||||||||||||
| Standard Number: | 317-817-6100 | |||||||||||||||||||||
| Copyright © 2007 State of Michigan | ||||||||||||||||||||||