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June 27, 2007

Complaint Reasons by Coverage Type for Aetna Life Insurance Company
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type

Reason
Complaint
Reasons

Percent
Accident
& Health

Annuity

Auto

Home

Life

Other
Claim Handling 41 77% 39 0 1 0 1 0
Customer Service 10 19% 8 0 0 0 2 0
Underwriting 2 04% 2 0 0 0 0 0
Total: 53 49 0 1 0 3 0
Mailing Address Contact Person
151 FARMINGTON AVENUE BRIAN J KOST
RT21 Toll Free Number: None
HARTFORD, CT 06156-0417 Standard Number: 860-273-7126
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