| www.michigan.gov (To Print use your browser's print function) |
June 27, 2007 | |||||||||||||||||||||
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| Complaint Reasons by Coverage Type for Citizens Insurance Company Of America | ||||||||||||||||||||||
| Please note that a single complaint may have up to 3 complaint reasons | ||||||||||||||||||||||
| Coverage Type | ||||||||||||||||||||||
Reason |
Complaint Reasons |
Percent |
Accident & Health |
Annuity |
Auto |
Home |
Life |
Other |
||||||||||||||
| Claim Handling | 49 | 65% | 0 | 0 | 34 | 12 | 0 | 3 | ||||||||||||||
| Marketing & Sales | 1 | 01% | 0 | 0 | 1 | 0 | 0 | 0 | ||||||||||||||
| Customer Service | 10 | 13% | 0 | 0 | 8 | 1 | 0 | 1 | ||||||||||||||
| Underwriting | 15 | 20% | 0 | 0 | 14 | 1 | 0 | 0 | ||||||||||||||
| Total: | 75 | 0 | 0 | 57 | 14 | 0 | 4 | |||||||||||||||
| Mailing Address | Contact Person | |||||||||||||||||||||
| 645 W. GRAND RIVER AVENUE | KATHLEEN B TURGEON | |||||||||||||||||||||
| GR-310 | Toll Free Number: | None | ||||||||||||||||||||
| HOWELL, MI 48843 | Standard Number: | 508-853-7200 ext 4476 | ||||||||||||||||||||
| Copyright © 2007 State of Michigan | ||||||||||||||||||||||