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June 27, 2007

Complaint Reasons by Coverage Type for Auto Club Insurance Association
Please note that a single complaint may have up to 3 complaint reasons
Coverage Type

Reason
Complaint
Reasons

Percent
Accident
& Health

Annuity

Auto

Home

Life

Other
Claim Handling 30 86% 0 0 29 1 0 0
Marketing & Sales 1 03% 0 0 1 0 0 0
Customer Service 2 06% 0 0 2 0 0 0
Underwriting 2 06% 0 0 2 0 0 0
Total: 35 0 0 34 1 0 0
Mailing Address Contact Person
1 AUTO CLUB DRIVE Insurance Regulatory Complaint Resolution (IRCR)
DEARBORN, MI 48126 Toll Free Number: None
Standard Number: 313-336-1920
Copyright © 2007 State of Michigan